2gether Marketing
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Privacy Policy

Last updated: April 14, 2026

1. Who We Are

2gether AI ("we", "us", "our") is a product of 2gether Marketing LLC, based in Miami, Florida. We provide marketing services and an AI-powered platform for service businesses that supports lead response, follow-up, CRM organization, appointment booking, reporting, and related engagement features.

2. Information We Collect

When you or your business uses our services, we may collect:

  • Business information: Company name, address, phone number, website, hours of operation, services offered, and pricing.
  • Account credentials: OAuth tokens for connected platforms (Facebook, Instagram, Google Business Profile) used solely to operate features you enable.
  • Lead and customer data: Names, phone numbers, email addresses, and conversation history received through connected channels (SMS, WhatsApp, Facebook Messenger, Instagram DM).
  • Social media content: Posts, comments, reviews, and ad performance data from your connected social media accounts.
  • Usage data: Dashboard activity, feature usage, and interaction logs.
  • Website form data: Name, phone, email, and message content you submit on our website.

3. How We Use Your Information

  • Provide marketing services and respond to your inquiries.
  • Respond to inbound leads on your behalf, qualify leads, book appointments, and send follow-up sequences.
  • Generate and publish social media content to your connected accounts when authorized.
  • Monitor and respond to reviews on Google, Yelp, and Facebook when authorized.
  • Provide analytics and performance reports in your dashboard.
  • Improve our AI models and service quality (using aggregated, anonymized data only).

4. Facebook & Instagram Data

When you connect your Facebook Page or Instagram Business account, we access page metadata, posts, and comments; ad performance data; and page publishing capabilities as needed to operate features you enable. We do not sell Facebook or Instagram data to third parties. Access tokens are stored encrypted and are never shared.

5. Data Sharing

We do not sell your personal or business data. We may share data with service providers (cloud hosting, AI providers, communication platforms) only as needed to operate the service; with connected platforms only to perform actions you have authorized; and when required by law.

SMS & Text Messaging

If you provide your phone number through a form on our website and check the consent box, you agree to receive text messages from 2gether Marketing LLC regarding your inquiry, including follow-ups and appointment-related messages. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, and reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is not shared with any third parties. Phone numbers and messaging data are used solely to communicate with you about your inquiry and our services.

6. Data Retention

We retain your data for as long as your account is active. When you cancel your subscription, business data and lead records are retained for 90 days then permanently deleted; OAuth tokens are revoked and deleted immediately upon disconnection; AI-generated content and analytics are deleted within 90 days.

7. Data Deletion

You may request deletion of your data at any time by:

  • Emailing privacy@2gether.tools
  • Using the account settings in your dashboard
  • Contacting your account manager

8. Security

We protect your data with encrypted transmission (TLS/HTTPS), encrypted storage for sensitive credentials, role-based access controls, and monitoring.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you; object to or restrict certain processing; and request data portability.

10. California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or dashboard notification. Continued use of the service after changes constitutes acceptance.

12. Contact

For privacy questions or data requests: